"Apply coding-agent logic to every repetitive operations role Cisco's internal CAPE system was built by taking the productivity paradigm that coding agents brought to software development and applying it directly to site reliability engineering. Pande explains: 'think about everything that is happening in the software development environment through coding agents and taking that paradigm and applying it to site reliability engineering.' The result was a 20-agent system that fully automated 40% of tasks and cut response times from hours to instantaneous. Anyone managing an operations-heavy team should ask: which repetitive workflows in my domain map onto the same pattern that coding agents already solved in software? Source: Vjoy Pande, The Cognitive Revolution, AI Agents and the Internet of Cognition with Vjoy Pande of Outshift by Cisco"